Gold Tube Necklace

Standard orders ship within 1-5 days of their receipt, most of which ship in just 1-2 days. Delivery times are in addition to that, so please plan accordingly. LSJ cannot guarantee delivery estimates, but we will do everything we can to ensure a timely delivery.

Custom orders generally take 1-2 weeks, though please reach out if you need a more precise window.

International customers are responsible for any customs fees. Standard delivery takes 2-4 weeks, but expedited options are available!

All orders ship insured.

Most tracking is available via the USPS website.

If you need your tracking number, check your account here or send us a note if you've any difficulty finding it. 

We gladly take returns and exchanges! Please contact us within a month of receiving your jewelry to initiate that process.

We cannot accept returns on custom work, made to order pieces, or sized rings. I'm so sorry. Each piece of jewelry made requires hours of work and a significant commitment of materials. That said, we will gladly work with you whenever we can to alter or update a piece.

Gold filled metal is a type of gold plate (14K gold over a matching brass or copper core) that is MUCH thicker than traditional gold plate or vermeil. This makes for a metal that will wear like 14K over the course of its lifetime, rather than having a gold layer that will wear thin or flake off. Other Lotus Stone Jewelry materials are sterling silver and solid 14K gold and 10K gold. Gemstones are all natural and genuine, except for rare exceptions, which are always clearly marked. 

All of the pieces that you find here are handmade here in the US. Handmade means that each piece will be a little unique and unlike any of the ones made before, since they're not made from a mold or through industrial processes - this gives them personality, and means that we can personally ensure that everything is built to a high quality standard. 

Caring for your Lotus Stone Jewelry is simple and straightforward and will keep your jewelry sparkling while extending its life. 

1. Store your jewelry in an anti-tarnish bag. These are included with all lotusstonejewelry.com purchases.

2. Wash with mild soap, avoiding harsh cleaners, abrasives, and acidic or basic cleaners

3. Use a polishing cloth as needed, avoiding any stones

Note: If you feel like your jewelry needs to be reshaped to fit, it's usually the wrong size and should be switched out for another size. Send a note to hello@lotusstonejewelry.com for help!

Sustainability means several things at Lotus Stone Jewelry, but the three most important are the metals we choose, our packaging, and our smithing process. Ninety-five percent of our metals are recycled and we don't let a scrap of leftovers go to waste - everything is collected and sent out for refining and reuse. Plus, making in small batches reduces waste, and smithing here in the US reduces freight. Our packaging is always chosen with sustainability in mind, too, opting for items that have already been recycled and are recyclable still when they wear out. Our making space, shipping, and office are carbon negative, and we are a Small Business Partner with Carbon Fund to make that happen. We are constantly evaluating our processes to reduce waste and make it more environmentally friendly.